Consulting and Support

We work closely with you to choose a software solution that best fits your business needs. Our goal is to ensure that our proposed solution will enhance and improve your business processes. In2 Solutions partner with suppliers who provide products that are designed to be implemented into growing small to medium sized enterprises. We offer only those products that we believe to be the best in this competitive market.

We start by meeting with you to discuss your needs relating to a new software solution. This includes not only looking at your requirements for the new software solution but ensuring that you do not lose features that are important to you in your current software. We look at your business and its processes and marry those processes up with our software solution to ensure that all your needs will be met or exceeded.

We then demonstrate each of these processes so that you can see for yourself the benefits in saved time or reduced costs you would achieve by implementing our software solution.

Once you have decided on your software solution we then configure it to give you the maximum amount of return for your investment. We look at meeting your needs as well as the following general requirements

  • Effective and efficient resource allocation
  • Extensive and timely reporting
  • Elimination of the need to rekey data
  • Real-time access to the information you need

In2 Solutions provide training on all of our software solutions to your staff ensuring that they feel confident in using the software solution. Importantly, we provide professional on-going support for that solution by the following methods

  • Telephone
  • Fax
  • Email
  • Remote Access